eCW User Group

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  • 1.  Press Ganey - Patient Upload

    Posted Aug 22, 2024 09:32 AM

    Hello,

    Our ASC will be implementing Press Ganey to meet the OAS CAHPS survey requirements mandated for 2025.  We have a 3 page list of mandatory fields/patient information that must be uploaded to the Press Ganey portal in order to send the survey. Did anyone successfully build the report using eBO custom reports or did you have eCW help with this process and pay for one?  



    ------------------------------
    Holly Brockman
    Clinical Operations Manager
    Hand to Shoulder Center of Wisconsin
    Appleton WI
    9207308833
    ------------------------------


  • 2.  RE: Press Ganey - Patient Upload

    Posted Aug 23, 2024 08:04 AM
    We have not had this request as we do not own an ASC, but I am sure it is coming down the pipeline.  If you share the 3 page list of mandatory fields I can see what I can pull together from Query Studio.  I am not as well versed with Report Studio, so if there is a user out there who is a pro on Report Studio I am eager to learn.

    --
    Josh Baker PT, PhD
    Operations Manager
    Orthopaedic Institute of Ohio- Findlay Campus
    1501 Bright Rd. 
    Findlay Oh 45840
    P: 419-424-0131
    F: 419-424-5595


    This is an e-mail from The Orthopaedic Institute of Ohio. It is intended for the recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward, or act on the confidential information contained in this e-mail or the e-mail attachments without permission. If you are not the intended recipient, please return the message to the sender and delete the message and any attachments from your computer.


    This is an e-mail from The Orthopaedic Institute of Ohio. It is intended for the recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward, or act on the confidential information contained in this e-mail or the e-mail attachments without permission. If you are not the intended recipient, please return the message to the sender and delete the message and any attachments from your computer.




    Original Message


  • 3.  RE: Press Ganey - Patient Upload

    Posted Aug 26, 2024 12:32 PM
      |   view attached

    HI Josh,

    I was able to build with Query studio, I agree with you one Report Studio. It is another monster.

    Anyways, the only hiccup I have, if you see page 4 regarding the Procedure Codes. I don't know how to bring in the item number to show primary, secondary, and so on.   If you know a tag for that, it would be helpful!   

    Thank you!

    Holly



    ------------------------------
    Holly Brockman
    Clinical Operations Manager
    Hand to Shoulder Center of Wisconsin
    Appleton WI
    9207308833
    ------------------------------

    Attachment(s)

    pdf
    Press Ganey Report Field Requirements.pdf   1.88 MB 1 version
    Original Message


  • 4.  RE: Press Ganey - Patient Upload

    Posted Aug 29, 2024 05:22 AM
    Holly,
    Inside Query Studio I have not been able to find a data field for CPT order in EBO.  I doubt even report studio will help as it appears the data field is not mapped for reporting purposes.

    To my knowledge there is really not even a distinction on a 1500 form or electronic batch that would indicate a primary CPT code.  It has been my experience that payers have rules on what they deem primary, but it doesn't matter what order you put the CPT on the claim (this is how they determine which CPT codes they will apply the MPPR to).  This is an interesting request from Press Gainey, maybe reach out to them and inquire the purpose (Seems like data they could get from a Payer, but unlikely to get from a providers EMR).  Please let me know what you find out and Good Luck!

    --
    Josh Baker PT, PhD
    Operations Manager
    Orthopaedic Institute of Ohio- Findlay Campus
    1501 Bright Rd. 
    Findlay Oh 45840
    P: 419-424-0131
    F: 419-424-5595


    This is an e-mail from The Orthopaedic Institute of Ohio. It is intended for the recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward, or act on the confidential information contained in this e-mail or the e-mail attachments without permission. If you are not the intended recipient, please return the message to the sender and delete the message and any attachments from your computer.


    This is an e-mail from The Orthopaedic Institute of Ohio. It is intended for the recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward, or act on the confidential information contained in this e-mail or the e-mail attachments without permission. If you are not the intended recipient, please return the message to the sender and delete the message and any attachments from your computer.




    Original Message