eCW User Group

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  • 1.  Mozart Medical

    Posted Oct 12, 2023 03:51 PM

    Fellow eCW Users,

    I wanted to share a very positive experience I have had with Mozart Medical. We had tested this service over several weeks and went full on in October. 

    Using our intake forms Mozart created an online intake process that enters the data directly into eCW. This is for demographic as well as clinical information. 

    This product integrates with eCW (no interface charges) and sends an email to patients triggered by the visit type. Once the patient completes the info it populates in eCW and creates a pdf of the info in our selected Patient Docs folder. My front desk and clinical staff are thrilled with this product, it has reduced the amount of time spent on data entry dramatically for front and mid office. We also have positive feedback from our patients. Less than 2 weeks in we have over half our new or update patients using the feature successfully. 

    If interested contact Ravi Sandhu, MD at dr.ravisandhu@mozart.md 

    I have no financial interest in this company, just a very positive experience that I am pretty excited about. 



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    Thank you,
    Suzann Crowder
    Practice Administrator
    Woods Mill Orthopedics
    Chesterfield MO
    314-744-8301
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  • 2.  RE: Mozart Medical

    Silver MVP
    Posted Oct 13, 2023 11:23 AM

    Thank you for sharing Suzann. It is always nice to know what is working. I am curious if you explored any of the Healow options to accomplish what Mozart is doing for you. We just went live on Version 12 and had been waiting for that so that we could implement some of the enhancements with Healow. We are planning to use their check-in kiosk workflow and are hopeful (yet a bit skeptical) that it will help our registration process. The integration piece is intriguing because eCW is not the most integration-friendly EHR. 

    Thanks - Tricia 



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    Tricia Schildhouse MBA, FACMPE
    Practice Administrator
    Shoreline Orthopaedics
    Holland MI
    616-396-5723
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  • 3.  RE: Mozart Medical

    Posted Oct 13, 2023 01:10 PM

    Tricia,

    The practice had tried kiosk in the past, granted with older eCW version, without much success. Our waiting room is not large and we can have 20+ patients checking in within an hour. The Kiosk are not a good fit for us. The ability to have the info in our system prior to check in, ideally prior to chart prep, is ideal for us. 

    We have not upgraded to v12 yet and I do not have knowledge of the features related to intake. I am new to eCW, just over a year, and struggle with gaining knowledge about what is in upgrades. We use eCW for support and I have tried to patiently search the support site without a whole lot of luck. 

    Do you use eCW support? If so, what have you found as the best way to obtain concise information about what is included in upgrades?

    thank you, 



    ------------------------------
    Thank you,
    Suzann Crowder
    Practice Administrator
    Woods Mill Orthopedics
    Chesterfield MO
    314-744-8301
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    Original Message


  • 4.  RE: Mozart Medical

    Posted Nov 01, 2023 09:24 AM

    Hello Tricia, 

    I am new to eCW.  We also went live on Version 12.  Would you have time to discuss how things are going.  I am particularly interested in learning about if you are using the Patient Cost Estimator.  



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    Colleen Kinlund
    Chief Operations Officer
    Vail-Summit Orthopaedics & Neurosurgery
    Edwards CO
    970-477-4456
    ckinlund@vsortho.com
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    Original Message