eCW User Group

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  • 1.  Gateway

    Silver MVP
    Posted May 11, 2023 11:27 AM

    Hello Fellow eCW Users,
      Currently we use Trizetto for our claims gateway and patient statements. I have been contacted by Professional Office Services who state they work with other eCW clients. Anyone using POS? And, whom do you use for your claims gateway?

    Hope all have a good day!

    Jeff



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    Jeff Baldick
    Practice Administrator
    Greater Rochester Orthopaedics PC
    Rochester NY
    585-295-5314jbaldick@gro-md.com
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  • 2.  RE: Gateway

    Silver MVP
    Posted May 12, 2023 11:57 AM

    Hi Jeff,
    We also use Trizetto. When we went live with eCW in 2020, I do not recall which vendors eCW worked with but remember thinking there was not a lot of choice. I am guessing that POS works with other eCW clients but the process may require some manual work.
    We are currently working on ways to discourage patients from wanting/needing paper statements. 
    Tricia



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    Tricia Schildhouse MBA, FACMPE
    Practice Administrator
    Shoreline Orthopaedics
    Holland MI
    616-396-5723
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    Original Message


  • 3.  RE: Gateway

    Silver MVP
    Posted May 12, 2023 12:27 PM
    Thanks Tricia. We're working towards the same as paper statements have become quite expensive. 
     
    ~Jeff

    Jeffery E Baldick
    Practice Administrator
    Greater Rochester Orthopaedics, P.C.
    30 Hagen Dr. Suite 220
    Rochester, NY 14625
    (585) 295-5314
    (585) 248-2112 (F)
    jbaldick@gro-md.com

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    Original Message


  • 4.  RE: Gateway

    Posted May 12, 2023 04:48 PM

    Jeff,
    We used POS in the past before going live with ECW in 2021.  We use Bill Flash, which it's a partner of ECW.  Granted, we are moving ECW's Healow to send patient statements via text and email. 



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    Alejandro Fernandez
    CEO
    Synergy Orthopedic Specialists
    San Diego CA
    13054587715
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    Original Message